Privacy Policy

1. Introduction

Welcome to Eagle Furniture Ngara. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact us, request a quotation, or purchase our furniture and services.

This Privacy Policy explains how we collect, use, store and protect your information.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Your name and contact information.
• Phone number and email address.
• Delivery address and location details.
• Furniture preferences and customization requests.
• Information provided when requesting a quotation.
• Order and purchase information.
• Messages or enquiries you send to us.
• Basic website usage information.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests.
• Process and manage furniture orders.
• Prepare quotations and customized furniture proposals.
• Arrange deliveries and installations.
• Provide customer support.
• Improve our products, services and website.
• Communicate important information about your order or enquiry.
• Send promotional information where appropriate and permitted.

4. How We Protect Your Information

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure or misuse.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

Where necessary to provide our services, information may be shared with trusted service providers involved in areas such as delivery, installation, payment processing or technical services.

We only share information where reasonably necessary to provide or improve our services or where required by law.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity and provide a better browsing experience.

You may configure your browser to reject or manage cookies. Some website features may not function correctly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

Eagle Furniture Ngara is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction or deletion of information we hold about you.

If you would like to make a privacy-related request, please contact us using the information provided on our Contact Us page.

9. Children's Privacy

Our website and services are intended for general audiences and are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website or legal requirements.

Any updated version will be published on this page with the revised date.